License FAQ

Q: If I buy a license, will it expire?

A: No, your license is permanent and will never expire.


Q: How does the single license work?

A: Single license can be used by a single individual on a single computer. If our product is to be used by more than one person, or installed on multiple computers, you will need separate licenses for each user / installation combination.


Q: How does personal license work?

A: Personal license allows you to copy and use the software on the specific numbers of computers and is more expensive than purchasing a single license but less expensive than purchasing a copy for each computer.


Q: How does enterprise license work?

A: Enterprise license supports an unlimited number of users and installations anywhere in the world.


Q: I've lost my license key. Can you send it to me?

A: Sure. Just contact us via the email address you used to place the order.


Q: Are license upgrades free?

A: Usually, we provide free life-time updates as long as you're a registered customers.

If it's a major update that is greatly improved and not provided for free, we'll send a newsletter to our registered customers and provide a big discount (a small upgrade fee) to upgrade to the latest version.


Q: What is your return policy?

A: Every customer is important to us. We work our best to give our customer the best service. You will have an enjoyable expertise making use of our products and services. Nearly all our software application provide a free trial edition, thus customers can try them for totally free before choosing to buy.

30 Days Money-Back Guarantee

Our 'try-before-you-buy' system makes it possible for you to only buy the product you want and really works for you. Plus, we provides an around 30-day Money back guarantee. If a purchase exceeds this money-back-guarantee interval, not any refund is going to be approved.


Q: What if I have more questions?

A: Please email us with any other questions you may have. We'd be happy to hear from you!